Courier dispatch software
Courier dispatch software for delivery businesses
Rydmate gives a courier business one screen for the day: orders waiting for a rider, deliveries on the road and what has been delivered. Riders work from their phones, customers follow their orders with a tracking code, and every rider's earnings are counted from the deliveries they completed.
The problem
What goes wrong without it
Dispatch by phone call
Riders get jobs by call or chat, and the office loses track of who has which package.
Riders' pay by memory
At the end of the week, rider pay is worked out from memory and messages, and arguments follow.
No record when things go wrong
A failed delivery or damaged package leaves no record of what happened or when.
How Rydmate handles it
What you get
Assign in one tap
Dispatch each order to a rider and vehicle from the office.
Riders work from their phones
Riders see their deliveries, mark pickups, record delivery with proof and share their location.
Live map of riders
See riders on the road and how long since each last reported.
Pay per delivery
Each delivery records the rider's pay at the rate in force, and payouts are recorded so nothing is paid twice.
Customers track themselves
Every order gets a tracking code, cutting the calls to your office.
Questions
Courier dispatch software: what operators ask
- Do riders need a special app?
- No. Riders use Rydmate in their phone's browser and can add it to their home screen like an app.
- Can riders see their earnings?
- Yes. Each rider sees what they earned today, this week and this month, and what is still owed to them.
- Can we set different pay rates for different riders?
- Yes. Set a business-wide rate per delivery, and give any rider their own rate where agreed.
See the money, the movement and the proof in one place
Bring one route and one vehicle to a live demo. We sell a ticket, print the receipt and show the sale on the owner's dashboard, then recommend the plan that fits.